Terms of Service
Please read these Terms carefully before using SunpharmaInvest. They set out your rights and obligations, and they should be read together with our Privacy Policy and Risk Disclosure.
1. Introduction and acceptance
These Terms of Service ("Terms") form a legally binding agreement between you and SunpharmaInvest ("we", "us", "our"), a business operating from Fenchurch Street 233, EC4N 7BJ London, United Kingdom. By accessing our website, creating an account or using any of our automated trading tools, risk management controls or related services (together, the "Platform"), you confirm that you have read, understood and agreed to these Terms. If you do not agree, you must not use the Platform.
2. Definitions
"Account" means the registered profile you create to access the Platform. "Digital Assets" means cryptoassets such as Bitcoin and Ethereum that may be referenced in the Platform. "Automated Tools" means software features that generate or execute instructions according to parameters you select or that we publish. "User" or "you" means any person who accesses the Platform.
3. Eligibility
You may use the Platform only if you are at least 18 years old, have legal capacity to enter into a binding contract, and are not prevented from doing so by the laws of your country of residence. We may ask you to verify your identity and eligibility at any time, and we may refuse or close access where we cannot do so to our satisfaction.
4. Account registration and security
You must provide accurate, current and complete information when creating an Account and keep it up to date. You are responsible for keeping your login credentials confidential and for all activity that occurs under your Account. You must notify us without undue delay at [email protected] if you suspect unauthorised access.
5. Description of the services
The Platform provides information, Automated Tools and risk management controls intended to help users monitor and manage their own cryptoasset activity. Nothing on the Platform constitutes personal financial, investment, tax or legal advice. Automated Tools operate according to the parameters you set or accept and may not perform as expected during periods of high volatility, system outages, network congestion or third-party failure.
6. Fees and charges
Any fees, spreads or charges applicable to a service will be displayed before you commit to it. We may change our fees by giving reasonable notice. Fees are exclusive of any taxes that may be payable, and you are responsible for paying any taxes arising from your use of the Platform.
7. Risk acknowledgement
Trading and investing in Digital Assets involve a high degree of risk, including the possible loss of some or all of the capital you commit. You acknowledge that past performance, illustrative calculations or simulated figures shown on the Platform are not guarantees of future results. Our Risk Disclosure forms part of these Terms and must be read before you use any trading functionality.
8. Acceptable use
You agree not to:
- use the Platform for money laundering, terrorist financing, fraud or any other unlawful purpose;
- attempt to gain unauthorised access to any part of the Platform, other accounts or underlying systems;
- interfere with or disrupt the integrity or performance of the Platform, including through automated scraping beyond what we permit;
- reverse engineer, decompile or copy any software forming part of the Platform; or
- provide false information or impersonate any person or organisation.
9. Intellectual property
All content, trademarks, logos, software and materials on the Platform are owned by us or our licensors and are protected by United Kingdom and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Platform for your personal purposes only.
10. Third-party services
The Platform may rely on or link to third-party services, including data providers, blockchain networks, payment processors and hosting providers. We do not control these services and are not responsible for their availability, accuracy or conduct. Your use of third-party services may be subject to their own terms.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for any loss of profit, loss of capital, loss of data or indirect or consequential loss arising from your use of the Platform. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law. Where you are a consumer, your statutory rights under the Consumer Rights Act 2015 are not affected.
12. Suspension and termination
We may suspend or terminate your access to the Platform immediately if we reasonably believe you have breached these Terms, if required by law or regulatory authority, or where necessary to protect the security or integrity of the Platform. You may close your Account at any time by contacting us. Clauses that by their nature should survive termination will do so.
13. Changes to these Terms
We may update these Terms from time to time. We will publish the revised version on this page and update the "last updated" date. Where a change is material, we will provide reasonable advance notice. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.
14. Governing law and disputes
These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction, without prejudice to any mandatory rights you hold in your country of residence. We encourage you to contact us first so that we can try to resolve any complaint informally.
15. Contact us
If you have questions about these Terms, please contact SunpharmaInvest at [email protected] or write to us at Fenchurch Street 233, EC4N 7BJ London, United Kingdom.